A Toronto-based office snack & beverage supplier delivers full kitchen solutions to offices across Canada, carrying over 1,000 beverage and snack options as well as brewing and drinking water systems. With hundreds of customer sites, each with a unique set of products and instructions, they needed a way make sure each kitchen was kept fully stocked at all times.
Spreadsheets worked while the number of kitchens was small, but became difficult to manage as the supplier's customer base grew. Without any access controls, there were too many opportunities for accidental changes to critical data.
Creating a Single Source of Truth
Distilled built a simple, intuitive application that allows employees to manage orders, products, and customer location information - accessible from anywhere, using any device. Going from spreadsheets to a single application, all personnel now have access to consistently accurate information from a single source of truth.
The application allows service reps to easily perform tasks like creating restocking orders during site vists, or while taking orders over the phone. Administrative staff have clear visibility into the status of each order, and can make changes if necessary.
Fulfillment & Accounting
The application is integrated with QuickBooks to eliminate the need for manual data entry from accounting. Order pick-lists are generated and handed off to shipping, ensuring accurate order fulfillment.